Privacy Policy

Softech Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect information you provide directly (such as name, email, phone number, company details, and project information submitted via our forms), and information collected automatically (such as IP address, browser type, device information, pages visited, and referring URLs) via cookies and similar technologies.

2. How We Use Your Information

• To respond to inquiries and provide requested services
• To send proposals, invoices, and project updates
• To improve our website, services, and customer experience
• To send marketing communications (only with consent)
• To comply with legal obligations

3. Legal Basis (GDPR)

We process personal data based on consent, contractual necessity, legitimate interests, and legal compliance, as applicable under Articles 6 and 9 of the GDPR.

4. Your Rights

Depending on your jurisdiction, you have the right to access, correct, delete, restrict, or port your personal data, withdraw consent, and lodge a complaint with a supervisory authority. California residents have additional rights under CCPA, including the right to know, delete, and opt-out of the sale of personal information (we do not sell personal information).

To exercise any of these rights, contact us at info@softechservicess.com.

5. Data Sharing

We do not sell your personal information. We may share data with vetted service providers (hosting, analytics, payment processing) under data processing agreements, and when required by law.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Cookies

We use essential cookies and, with your consent, analytics cookies to improve our website. You can manage cookie preferences through your browser settings.

8. International Transfers

Our offices are based in the United States and New Zealand. Data may be transferred internationally with appropriate safeguards in place.

9. Security

We implement industry-standard technical and organizational measures to protect your data. No method is 100% secure, but we work hard to keep it that way.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the most recent revision.

11. Contact

Questions about this policy? Email info@softechservicess.com.